To create an unforgettable user experience you must know your user and how your user wants to navigate your site. With powerful prototyping tools like Invision and Balsamiq, I am able to quickly advise team members how a user is moving through our site and ideas on how to improve that experience. With these tools I am able to involve the user in every step of the design process by creating an interactive wireframe to be user tested before development begins.
I collect specific data that informs design decisions and helps to provide a best-in-class user experience.
I will prototype the solution to help engage with stakeholders, then hold user feedback sessions to help improve design solutions further before moving to development.
Develop the user experience for testing. Then I will split-test the solution with the audience on the website
Track the impact and continue to optimize the experience